Support at Home

Better Support for Australians to Age at Home

What is Support at Home?

The Support at Home programme will replace Home Care Packages and the Short-Term Restorative Care Programme from 1 July 2025. The Commonwealth Home Support Programme will transition to Support at Home no earlier than 1 July 2027.

Support at Home will bring together current in-home aged care programmes, with the aim of delivering a simpler and more equitable system for older people that helps them to stay at home for longer. There are three service types that people will be able to access:

Such as nursing, allied heath, counsellors or psychotherapists, care management and more

Such as, personal care, social support, community engagement, therapeutic services eg chiropractor, transport, assistive technology and home modifications

Such as domestic support including cleaning, laundry, shopping assistance, Home Maintenance and Repairs, Meal preparation and delivery

The goal is to provide the care and support you need in your own home so you can stay there comfortably.

Support at Home funding at a glance

The government will set the price that Providers can charge for all services delivered under Support at Home. You may be expected to contribute to the cost of some of your care services.

The government will cover the full cost of your clinical supports, with your contributions going towards things you would typically pay for your whole life, like everyday living expenses and services to maintain your independence. 

How much you contribute will be determined by Services Australia, based on the age pension means-test.

The percentage of the cost of services that you will be expected to contribute Clinical support Independence services Everyday living services
Full pensioner 0% 5% 17.5%
Part pensioners and Commonwealth Seniors Health Card holders 0% 5% - 50% depending on income/assets 17.5% - 80% depending on income/assets
Self-funded retiree 0% 50% 80%

No worse off principle

A no worse off principle will provide certainty to people already in aged care and they won’t make a greater contribution to their care.

People who have a HCP, or who are in the National Priority System, or who are assessed as eligible for a HCP before 1 July 2025 will receive the same package level under Support at Home.

No worse off principle

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A no worse off principle will provide certainty to people already in aged care and they won’t make a greater contribution to their care.

People who have a HCP, or who are in the National Priority System, or who are assessed as eligible for a HCP before 1 July 2025 will receive the same package level under Support at Home.

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What our clients say about us

“Fantastic service and they really do care about their clients health and well-being. Couldn’t be happier knowing my Grandmother is well taken care of with Absolute Care & Health.

The communication between my Grandmother’s Case Manager, herself and me is second to none! Whenever I need a question answered or my Grandmother requires anything to assist with her health and quality of life is promptly organised and delivered.

This makes her life less stressful and makes me feel confident she is taken care of and in good hands. A special Thank you to Nancy, her Case Manager for the Fantastic work she does managing all my Grandmother’s special needs.

It's your life. Live it, love it, own it.

By making sure we absolutely understand your goals, your needs and your situation, we deliver great customer experiences, creating and celebrating positive outcomes every day.

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in-home care and support

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