Domestic Assistance
Practical help around the home, so it still feels like yours
Domestic Assistance & Home Help in Melbourne
- Help with the everyday tasks that keep a home running
Whatever help you need around the house, we can do it.
Our domestic assistance and home help services cover the everyday household tasks that can become harder to manage on your own from cleaning and laundry through to meal preparation and shopping. We can do the tasks for you, or work alongside you so you stay an active part of your own household routines. Whatever level of support suits you, it’s your call.
We provide domestic assistance and home help across Melbourne and Mornington Peninsula, matched to your funding, your routine, and the kind of person you want helping in your home.
What's included in our domestic assistance & home help
Home help looks different for everyone. Depending on what you need, our support workers can help with:
Cleaning
General household and aged care cleaning, so your home stays comfortable, tidy and hygienic.
Laundry
Washing, drying, folding and changing bed linen.
Household organisation
Keeping everyday things where you like them and on top of routine tasks.
Meal preparation and cooking
Planning and preparing meals you actually enjoy, in your own kitchen.
Shopping and errands
Groceries, pharmacy runs and other everyday errands.
De-cluttering
Practical help clearing space.
If it falls under domestic help around the home, chances are we can help with it. Not sure if something specific is covered? Just ask us.
Domestic assistance under Support at Home & NDIS
Domestic assistance is one of the most commonly funded in-home supports, whichever pathway you’re on:
Support at Home
Domestic assistance is a core Support at Home service category, covering everyday help like cleaning, laundry and household tasks so you can stay living independently at home.
NDIS
For NDIS participants, this kind of everyday household help is usually referred to as assistance with personal domestic activities, funded under your plan's Core Supports. We're a registered NDIS provider and can help you understand how it fits your plan.
Private funding
No assessment or waitlist required. If you'd like domestic assistance sooner, or want to top up your funded hours, you can arrange private home help directly with us at a simple hourly rate.
Not sure which funding applies to you, or how disability home help differs from aged care home help? Call us on 1300 030 032 and we’ll talk it through.
The right people for you
Whatever services you’re receiving, it’s important that you feel you have the right person supporting you in your own home.
We take our brief from you about the sort of person you’d like helping around your house and involve you in their selection.
- Personality matching
- Cultural understanding
- Multilingual caregivers
- Preference for male or female caregivers
- LGBTI awareness
For whatever you need in your home, we can help.
The right people for you
Whatever services you’re receiving, it’s important that you feel you have the right person supporting you in your own home.
We take our brief from you about the sort of person you’d like helping around your house and involve you in their selection.
- Personality matching
- Cultural understanding
- Multilingual caregivers
- Preference for male or female caregivers
- LGBTI awareness
For whatever you need in your home, we can help.
How much does domestic assistance cost?
Cost depends on your funding pathway and how many hours of home help you need. If you’re funded through Support at Home or NDIS, domestic assistance is charged against your approved budget at standard service rates. If you’re arranging private domestic assistance, you simply pay an hourly rate for the help you want.
Rather than a flat figure, we’ll put together a clear, itemised quote once we understand your situation, so you know exactly what to expect before support begins. See our funding options for more detail, or call us to talk it through.
Domestic assistance & home help across Melbourne
We provide domestic assistance and home help for seniors across metropolitan Melbourne and Mornington Peninsula, including:
If you’re unsure whether we cover your suburb, call us and we’ll confirm straight away.
Frequently asked questions (FAQs) about domestic assistance & home help
These are some of the most common questions, answered for you.
What is domestic assistance?
Domestic assistance means practical help with everyday household tasks, things like cleaning, laundry, meal preparation and shopping, so you can keep living comfortably and independently at home. It’s one of the most commonly funded in-home supports, whether through aged care or the NDIS.
What's the difference between domestic assistance and personal care?
Domestic assistance covers household tasks, i.e. cleaning, laundry, cooking, shopping. Personal care covers help with you directly, like showering, dressing and daily hygiene. Many of our clients receive both, and we’ll coordinate them together.
Is domestic assistance covered by NDIS or Support at Home?
Yes. Domestic assistance is a standard Support at Home service category, and typically funded under Core Supports on an NDIS plan as assistance with personal domestic activities. We can help you work out how it fits your specific funding.
What tasks are included in domestic assistance and home help?
Cleaning, laundry, household organisation, de-cluttering, meal preparation and cooking, shopping and errands, and light tasks like watering plants. If it’s a household task you’re finding harder to manage, ask us. We can usually help.
How many hours of domestic assistance can I get?
It depends on your funding and your needs. Support at Home and NDIS hours are set by your approved plan; private domestic assistance can flex up or down as needed. Your Care Manager can help you work out what’s realistic.
Can I choose who comes into my home?
Yes. We take your brief on the sort of person you’d like supporting you, including personality fit, cultural background, language and gender preference. We will involve you in their selection.
Do you provide domestic assistance near me, across Melbourne?
We provide domestic assistance and home help for seniors across metropolitan Melbourne and in the Mornington Peninsula. If you’re unsure whether we cover your specific suburb, call us on 1300 030 032 and we’ll confirm straight away.
Can I arrange domestic assistance privately without an aged care or NDIS assessment?
Yes. Private domestic assistance doesn’t require an assessment or waitlist. You pay a simple hourly rate and we can arrange support sooner, or use it to top up your funded hours if they don’t stretch far enough.
Do you provide disability home help as well as aged care domestic assistance?
Yes. Our domestic assistance and home help services support both older Australians and NDIS participants living with disability, matched to your individual needs and plan.
Discover more about how we work
Absolute Care & Health provides personalised individual support and nursing services, perfectly matched to you.
We work across in-home aged care, the NDIS (disability support) and recovery care. Each of these areas is led by a specialist team with extensive experience and knowledge of their sector.
With hundreds of Support Workers from Australia and around the World, we can offer many languages and cultural backgrounds.
What our clients say about us
“My domestic help carer is just wonderful to have here. She is such a gentle soul and does a great job.”
- Patrick, Glen Iris
It's your life. Live it, love it, own it.
By making sure we absolutely understand your goals, your needs and your situation, we deliver great customer experiences, creating and celebrating positive outcomes every day.
