Aged Care and NDIS disability services
It's your life. Our people can help you
live it, love it, own it.
We are an approved NDIS, Support at Home, WorkCover and TAC provider.
Personalised in-home aged care & disability support services
For more than 14 years, Absolute Care & Health has supported older people and people with disability across Melbourne.
We work across three areas: in-home aged care, NDIS disability support, and recovery care. Each of ours has its own specialist team, so the person planning your support knows your sector properly.
That means personal care and nursing built around you, not a standard package. And with hundreds of support workers from Australia and around the world, we can match you for language and cultural background too.
Home care for elderly – personal care, help around the house, nursing, companionship and more. Funded through Support at Home or privately.
We’re a registered NDIS provider delivering daily living support, personal care, community access and complex care. If you’re looking for aged care NDIS support services under one roof, that’s what we do.
Short-term support after a hospital stay, surgery, or an accident, including TAC and WorkCover clients.
About
- Absolute Care & Health
Absolute Care & Health is a premiere provider of personalised in-home aged care, NDIS disability support, recovery care and nursing services in Melbourne.
We are committed to supporting our clients live their life, their way.
Our mission is to make care and support an absolutely positive experience. We know one size doesn’t fit all and that’s why we’re dedicated to understanding your goals, your needs and your values.
For over 10 years we have been re-imagining what care and support can be by delivering truly great experiences for our clients every day – changing perceptions of, and re-energising attitudes towards care and support.
We are fully accredited as you would expect and are registered with the NDIS and My Aged Care. But it’s the close-knit team of people and the shared values at Absolute that makes us stand out from the rest. Our people go above and beyond to deliver great experiences, individually tailored to suit each client.
Why families across Melbourne choose us
We firmly believe it’s your life. And we’re here to help you live it, love it, own it. We will work with you to promote the things that matter to you the most and help you achieve the goals that you set.
- We work across both systems. Aged care and disability support from one provider means one relationship, one set of standards, and continuity when your funding changes.
- We've been doing this for more than 14 years. Long enough to have seen the sector change several times, including the move from Home Care Packages to Support at Home.
- Our workers speak your language. We have hundreds of support workers from Australia and around the world, across many languages and cultural backgrounds. If English isn't the first language at home, tell us and we'll match accordingly.
- We're accredited, and you can check. HDAA certified, ISO 9001 certified, registered with the NDIS Commission and My Aged Care.
- You stay in charge. We don't hand you a standard package. We ask what you want your week to look like, and we build support around that.
Our promise to you
We firmly believe it’s your life. And we’re here to help you live it, love it, own it. We will work with you to promote the things that matter to you the most and help you achieve the goals that you set.
Home and community support services
Your lifestyle, your goals, in your home. We’ll provide the right support from the right people to help you to live your life, your way – whether you have an NDIS plan, a Support at Home funding or privately funded aged care support at home.
Home and community support services
Your lifestyle, your goals, in your home. We’ll provide the right support from the right people to help you to live your life, your way – whether you have an NDIS plan, a Support at Home funding or privately funded aged care support at home.
Funding for in-home care and support
Government funding
You may be eligible for NDIS funding or for government funded in-home aged care through My Aged Care. If you’re coming out of hospital, you may be eligible for some support at home through your hospital.
Private funding
Paying for your in-home care and support privately is simple, you just pay an hourly rate for the services you want and need. You can also use private funding in addition to government funding if you want some extra support.
Your local aged care and disability provider in Melbourne
Absolute Care & Health provides in-home aged care and disability support throughout metropolitan Melbourne and the Mornington Peninsula.
If you’re searching for home care and NDIS service provider near you in Melbourne, chances are we already care for someone in your suburb. Check your area with our team.
Frequently asked questions (FAQs)
These are some of the most common questions, answered for you.
Do you provide both aged care and disability services?
Yes. We’re a registered NDIS provider and an approved Support at Home provider, so we deliver aged care and disability services from the same organisation. Most providers do one or the other, which is why families with needs on both sides often end up managing two relationships instead of one.
Can you get NDIS and My Aged Care at the same time?
In most cases you’ll be funded through one or the other, not both simultaneously. Which one applies depends mainly on your age and when your support needs began. There are edge cases, so it’s worth asking rather than assuming, we can talk through your situation without any obligation.
What's the difference between NDIS and My Aged Care?
The NDIS funds support for people under 65 with a permanent and significant disability, and it’s built around working towards your goals. My Aged Care funds support for people 65 and over, 50 and over for Aboriginal and Torres Strait Islander people, and it’s built around helping you stay independent at home. Different systems, different assessments, different funding rules.
What happens to my NDIS plan when I turn 65?
If you’re already an NDIS participant before your 65th birthday, you can usually choose to stay on the NDIS rather than move across to aged care. If you’re not yet a participant, you’ll go through My Aged Care instead. A lot of people assume the switch is automatic at 65. For existing participants, it generally isn’t.
Is NDIS or aged care better for me?
Neither is better in general terms. They’re designed for different circumstances. The right pathway comes down to your age, when your needs started, and what you want your support to achieve. Because we work across both, we can give you a straight answer instead of referring you elsewhere.
Are you a registered NDIS and aged care provider?
Yes. We’re a registered NDIS provider listed with the NDIS Commission, an approved Support at Home provider, registered with My Aged Care, and a registered provider for TAC and WorkSafe Victoria. We’re also HDAA certified and certified to ISO 9001.
What aged care and disability support services do you offer?
Personal care, assistance with daily life, domestic assistance, social and community participation, dementia care, 24-hour and overnight support, companion care, nursing care, in-home respite, palliative care support, acquired brain injury support and cerebral palsy support. All of them are available across every funding pathway we work with.
Do you offer aged care and disability care services near me?
We work throughout Melbourne from our South Yarra office, across the inner, eastern, bayside, northern, western and south-eastern suburbs, plus the Mornington Peninsula. If you’re not sure whether we reach your suburb, give us a call and we’ll tell you straight away.
What support services for NDIS and aged care do you provide?
The same set on both sides — personal care, daily living support, domestic help, community access, nursing, respite and 24-hour support. Aged care providers and NDIS providers usually operate as separate businesses, so families end up managing two relationships. We’re one of a small number of NDIS aged care providers doing both, which means one team and one point of contact.
Can you help if my parent needs aged care and my child needs NDIS support?
Yes, we certainly can. It’s more common than you’d think.
How much do your services cost?
It depends on your funding. If you’re funded through the NDIS or Support at Home, most or all of your support is covered, though you may have a contribution depending on your circumstances. If you’re paying privately, you pay an hourly rate for the hours you choose. We’ll give you clear figures before anything starts.
Do I need a referral to get started?
No. You can contact us directly. If you already have an NDIS plan or aged care funding, we can usually start quickly. If you don’t have funding yet, we’ll point you at the right assessment and stay in touch while it happens.
How quickly can support start?
If your funding is already in place, we can often start within days. If you’re waiting on an assessment or a plan, the timing depends on that process rather than on us but we’ll tell you what to expect and won’t leave you guessing.
Can I use private funding alongside my NDIS plan or aged care funding?
Yes, and plenty of people do. If your funded hours don’t stretch as far as you’d like, you can top them up privately. Same workers, same service, just paid for differently.
What our client says about us
“When the Absolute Care & Health Carers are here I know that if James asked for something he would get it. They even do the ironing which is such an incredible help to me. That has allowed me to get out and do what I need to do.”
- James and Sue, Melbourne
