Personal Care
Respectful, dignified support with the everyday things that matter.
Personal Care Services in Melbourne
- Our approach is all about respect and compassion
Personal care is one of the most personal supports we provide, and we treat it that way.
Whether you just need a hand getting showered and dressed in the morning, or full personal care support with your daily hygiene, mobility and comfort, our personal care services are delivered across Melbourne with the same respect and understanding we’d want for our own family.
We provide personal care for seniors, NDIS participants and private clients alike. Whether that support is funded through a Support at Home, an NDIS plan, or paid for privately as private personal care.
If you’re searching for personal care assistance in Melbourne, or personal care near you wherever you are in the city, we’ll match the right carer to your needs, your routine and your preferences, so you can stay safe, comfortable and independent in your own home.
What our personal care includes?
Personal care covers the everyday, hands-on support that keeps you safe, comfortable and confident at home. Depending on what you need, our personal care workers can help with:
Showering, bathing & personal hygiene
Whether you need a hand getting in and out of the shower safely or full support with bathing and hygiene, we help you start and end your day feeling clean, comfortable and dignified at the pace and level of privacy you’re comfortable with.
Toileting & continence support
Discreet, respectful continence and toileting support, delivered without fuss and always with your dignity front of mind.
Enteral & PEG feeding, and complex personal care
For clients with more complex needs, including enteral or PEG feeding and pressure or bed care, our carers work under appropriate clinical guidance so you can stay safely and comfortably at home rather than in a clinical setting.
Meals & aspiration risk
Support with eating and drinking safely, including for clients with swallowing difficulties or aspiration risk, so mealtimes stay enjoyable rather than stressful.
Mobility support & hoisting
From help moving safely around the home to hoisting and transfers for clients with higher support needs, our carers are trained to keep you moving safely and comfortably, and to reduce fall risk along the way.
Grooming & dressing
From hair and skin care to help getting dressed in the clothes you want to wear, our carers support your grooming routine so you can look and feel like yourself, every day.
Who personal care is for
Personal care support looks different for everyone, and it isn’t just an aged care service. We provide personal care for:
- Personal care for seniors — older Australians funded through a Home Care Package or Support at Home budget who want to keep living independently at home
- Personal care for NDIS participants and disabled adults — as registered NDIS personal care providers in Melbourne, we support personal care included as part of an NDIS plan
- Personal care for dementia — support for people living with dementia, often delivered alongside our Dementia Care services
- People recovering from surgery, illness or a hospital stay who need short-term support getting back on their feet
- Private personal care — clients who'd rather arrange care directly, without waiting on an assessment or funding approval
If you need support around the clock, personal care can also be arranged as live-in personal care or full 24 hour personal care. See our 24-Hour Care page for details.
If you’re not sure which of these applies to you, that’s completely normal. Call us on 1300 030 032 and we’ll help you work out what’s possible and how it can be funded.
The right people for you
Whatever personal care you’re receiving, it’s important that you feel comfortable with the person supporting you. We take our brief from you about the sort of person you’d like working with you, and involve you in their selection:
- Personality matching
- Cultural understanding
- Multilingual caregivers
- Preference for male or female caregivers
- LGBTI awareness
For whatever you need in your home, we can help.
The right people for you
Whatever personal care you’re receiving, it’s important that you feel comfortable with the person supporting you. We take our brief from you about the sort of person you’d like working with you, and involve you in their selection:
- Personality matching
- Cultural understanding
- Multilingual caregivers
- Preference for male or female caregivers
- LGBTI awareness
For whatever you need in your home, we can help.
How much does personal care cost?
Cost depends on how your personal care is funded and how much support you need. If you have a Support at Home budget, personal care is typically drawn from your approved funding, with any contribution depending on your circumstances.
NDIS participants can usually have personal care funded as part of Core Supports in their plan. If you’re arranging care privately, you’ll pay an hourly rate for the support you need, with no assessment or waiting required to get started.
Rather than a single flat figure, we’ll talk through your situation and give you a clear idea of cost before care begins. You can also read more about Support at Home contributions, or get in touch to talk through private personal care.
Personal care across Melbourne and Mornington Peninsula
We deliver personal care right across Melbourne metro and the Mornington Peninsula, including:
Not sure if we cover your area? Get in touch if you’re in greater Melbourne or on the Peninsula, we can almost certainly help.
Frequently asked questions (FAQs) about personal care
These are some of the most common questions, answered for you.
What does personal care include?
How much does personal care cost in Melbourne?
Cost depends on how your care is funded and how much support you need. It’s typically drawn from a Support at Home budget or NDIS plan, or paid at an hourly rate privately. We’ll give you a clear idea of cost once we understand your situation.
Is personal care covered by a Support at Home?
Yes. Personal care is one of the most commonly funded supports under Support at Home. It can be included as part of your approved budget.
Is personal care covered under NDIS?
Yes, in most cases personal care is funded as part of Core Supports in an NDIS plan. Talk to us or your Support Coordinator about how it fits into your specific plan.
What's the difference between personal care and domestic assistance?
Personal care relates directly to you. Things like showering, grooming, mobility and hygiene. Domestic assistance covers household tasks like cleaning, laundry and light gardening. Many of our clients receive both as part of the same care plan.
Can I choose my carer?
Yes. We take your preferences into account, including gender, cultural background, language and personality, and involve you in selecting who’s right for you.
Do you provide personal care for complex needs?
Yes. Our carers are trained and supported to provide more complex personal care, including hoisting, enteral/PEG feeding and pressure care, with guidance from our clinical team where needed.
How quickly can personal care start?
For private clients, care can often start within a week, sooner in urgent situations such as a hospital discharge. Funded pathways depend on your assessment and plan status. Our team will guide you through what’s needed.
Discover more about how we work
Absolute Care & Health provides personalised individual support and nursing services, perfectly matched to you.
We work across in-home aged care, the NDIS (disability support) and recovery care. Each of these areas is led by a specialist team with extensive experience and knowledge of their sector.
With hundreds of Support Workers from Australia and around the World, we can offer many languages and cultural backgrounds.
What our clients say about us
“We have received fantastic support from our primary contact at Absolute – always available and nothing to much trouble. Each of the carers are truly excellent in particular the majority carer goes way and beyond, always well groomed, amazing empathy, displays outstanding skill.”
- George and Mary, Moorabbin
It's your life. Live it, love it, own it.
By making sure we absolutely understand your goals, your needs and your situation, we deliver great customer experiences, creating and celebrating positive outcomes every day.
