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Home Care Packages funding and costs explained

What is it?

Home Care Packages provide four different funding levels depending on the amount of care you need. There are also costs and fees associated with Home Care packages which can be confusing, so we’re here to help you understand all the relevant information.

Home Care Packages costs explained

Here’s what you need to know about funding levels and Home Care Package costs you may need to pay if you receive a Home Care Package.

The government contribution changes on 1 July every year; these figures are up to date as at 1 July 2021.

Funding level

Care needs

Approximate funding amount

Level 1

Basic care needs


Level 2

Low-level care needs


Level 3

Intermediate care needs


Level 4

High-level care needs


How much support do you need? Call us on 03 9827 8899 for advice.

The process for new clients

We can help you get started with a government home care subsidy. Here’s the process for new clients getting set up with government funding:

We can guide you through the process of getting a Home Care Package. We can answer any questions you have about how it works.

We will also talk to you about your care requirements and lifestyle goals so we can have better idea about the care you need. Get in touch with us to get started.

ACAS will determine which Home Care Package funding level you are eligible for. This assessment can only be done by ACAS as they are independent.

You can do this through My Aged Care. Or we can refer you if you prefer. We can also help you understand the process and support you along the way.

Once you have been approved and allocated a Home Care Package by My Aged Care, our Registered Nurse and Client Care Manager will carry out a care assessment and personal discovery and care planning session with you.

This is to fully understand your goals and lifestyle aspirations. We get to know your preferences so we can tailor our care to you, including matching you with the right caregiver for you.

We develop a written Care Plan for you. This is based on your goals and outlines the services we will provide so it’s clear for everyone involved.

The Care Plan doesn’t lock you in for any set period of time and you can leave whenever you want. With absolutely no exit fees.

Your Care Plan is fully flexible and we can amend it at any time depending on your needs. We will always review it with you every six months.

Find out more about Home Care Packages

For more information about how Home Care Packages funding works, download our information pack. It has all the information you need in one place.

Get in touch with us for more information​

If you need more information about Home Care Packages or you want to get the ball rolling, get in touch with us here and we'll get back to you soon.

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Our friendly team will get back to you within the business day.

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