Home Care Package Eligibility
Finding out if you're eligible for a Home Care Package
How do I know if I'm eligible?
- Get the most from your Home Care Package
You need to have your eligibility assessed by the Aged Care Assessment Service (ACAS) and they will determine your package level.
They will consider your unique circumstances and treat every case individually.
If you’re not eligible for a Home Care Package, you may be able to access support under the Commonwealth Home Support Programme.
To organise an assessment, you should call My Aged Care, the government agency that organises and manages Home Care Packages: 1800 200 422
Frequently asked questions
about Home Care Package
We can help you understand what’s involved with Home Care Packages if you have any questions.
If you aren’t currently eligible for government funding, you can still access home care services and pay for them privately. In the future you may be able to have your eligibility reassessed.
You may also be able to access other types of funding, get in touch with us to discuss your options or find out more about privately funded care.
If you find that you require more care than your Home Care Package funding allows, you can pay for additional care privately. If your needs have increased since you were allocated a Home Care Package, you can ask to be re-assessed for a higher level package.
How to get your eligibility assessed?
We can help you get started with government funded care and guide you through the process. Let us know if you have any questions and we’ll be happy to help.
Get in touch
Get in touch with the government's My Aged Care service. They will help you get set up and will organise your eligibility assessment with you. We can also refer you and help you get set up if you would like.
Assessment
You will need an assessment in your home to determine your eligibility for government funded in-home care. This will be organised through My Aged Care.
Outcome
Even if you're eligible for a Home Care Package, you may need to pay a contribution to your funding amount if your income is above a certain amount. If you receive a full Age Pension, you won't need to pay a contribution.
Get in touch
Get in touch with the government's My Aged Care service. They will help you get set up and will organise your eligibility assessment with you. We can also refer you and help you get set up if you would like.
Assessment
You will need an assessment in your home to determine your eligibility for government funded in-home care. This will be organised through My Aged Care.
Outcome
Even if you're eligible for a Home Care Package, you may need to pay a contribution to your funding amount if your income is above a certain amount. If you receive a full Age Pension, you won't need to pay a contribution.
Find out more about Home Care Packages
For more information about how we do things, download our information pack. It has everything you need to know about who we are and what we do.
What our clients say about us
“Our Case Manager is an EXCELLENT case manager and has been incredibly accommodating to my parents’ needs; I cannot express the relief this gives me as their only child, carer and support.”
- Jacklyn, Hoppers Crossing
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