How it works
When you pay for your in home care privately, we charge an hourly rate for most of our services. We customise our care to your individual situation, so you only pay for as much or as little care as you want, and you're never locked into a contract.
In many cases, our clients receive some government funding as well paying for care privately. This lets you 'top up' your government funded care for a bit of extra support and comfort when you need it.
We charge the same hourly rates for government funded and privately funded care, so it's easy to manage if you need a bit of both. You may be eligible for government funding if you don't currently receive any, get in touch with us and we can help you find out.
In home care costs explained
Every situation is unique and we can help you assess the right amount of care for you. See our hourly rates below:
| Hourly Rates | ||
| Weekdays | 6am-8pm | $56.00 per hour |
| Weekdays | 8pm-12am | $70.50 per hour |
| Saturdays | 6am-10pm | $78.00 per hour |
| Sundays | 6am-10pm | $89.00 per hour |
| Public Holidays | 6am-10pm | $119.00 per hour |
The process for new clients
If you're interested in choosing us for your home care services, we can help you through the whole process of getting set up. Our process for new clients is:
1. Get in touch with us
Whether you have a good idea of what kind of care you want, or you want to find out about your care options, the first step is talking to us.
We'll talk about your care options and lifestyle goals so we can determine the best possible care for your circumstances. Get in touch with us to get started.
2. In home care assessment
Once we know the kind of care you want, we do a free care assessment in your home with your family present if you would like them there. We do this with a registered nurse and our Client Care Manager.
The goal is to meet you in person and fully understand your care requirements. We will find out the details of providing care in your home and how we can help you get the most out of life.
We also want to find out as much as possible about you, your preferences, and lifestyle so we can find the most suitable caregiver for you.
3. Care Plan
If you choose us to provide your in-home care, the next step is to develop a Care Plan. This will outline your goals and how we will help get your there.
The Care Plan does not lock you in to set period of time and you're free to leave at any point.
Find out more about privately funded care
Our information pack has all the information new clients and their families need. Check it out for all the information you and our full pricing information.
Get in touch with us
If you have questions about how it all works or if you're ready to get the ball rolling, get in touch with us here and we'll be happy to help.
Related Resources
18 October 2017
Finding the right caregiver for you
We'll find the right caregiver for your needs depending on how much help is required around the house. Find out more about our flexible in-home care service
20 October 2017
How to use the My Aged Care website
If you're curious about applying for an aged care service, the My Age Care website is a great starting point. Read tips on how to navigate through this website and find the information you need
13 November 2017
The devil is in the detail when it comes to Home Care Package fees
Care providers can choose the fees they charge, and we keep ours low, so you get good value for money. Here's what you need to know about Package fees and choosing your provider.