Community Advisory Panel
Partnering with consumers and the community
We’re actively listening
At Absolute, we know that we get best results when we partner with our clients and other stakeholders to make decisions.
- At an individual level our Care Partners work with you to ensure you are fully involved in the development and implementation of you care and support programme – making sure it meets your goals and responds to your needs and that you are the key decision maker.
- We also know how valuable your feedback about the services you receive is. We conduct regular Client Satisfaction surveys to find out from you what you think we do well and what we could improve – and how. We use aggregated results and key insights from this to help guide our improvement plans.
- Our Consumer Advisory Panel is another formal mechanism through which we seek meaningful input at an organisational level. This Panel provides opportunities for our clients and their stakeholders to be involved in shaping decisions about our services and how we deliver them. Our Advisory Panel is designed to support continuous improvement through its input into the design, development and evaluation of key aspects of our services.
Find out more below or express your interest in joining our panel here.
What is the Absolute Consumer Advisory Panel?
The Absolute Consumer Advisory Panel is a register of interested parties who would like to provide input into the way we do things at Absolute Care & Health.
How does it work?
Absolute will consult with the Panel in a structured way, looking at specific areas of our service separately.
This means you can choose which consultations to be involved in and can participate in the Panel on a ‘no-obligation’ basis. We understand that your time may be limited or that there are some things you would like to provide input into and others that you don’t want to.
Once you have registered for the Panel, you will receive notifications from us about upcoming opportunities for engagement. We will let you know a bit about the project or activity we are seeking input on, ways in which you can input, timeframes and an estimate of how much time this may involve.
You can then decide whether you would like to be involved or not and opt-in for each opportunity. If you choose not to opt-in for a specific opportunity, this will not affect your invitation to participate in subsequent activities.
What types of things will we consult on and in what formats?
We provide a range opportunities for clients and other stakeholder to engage and provide input. These might include;
- Focus groups or review groups that provide feedback and opinions on topics as diverse as our communications materials (brochures, service agreements etc) or specific policies.
- Working groups that look at challenges such as how Absolute can best implement new services or service changes, how we can respond to Government-led changes or implement specific requirements.
- Preference or Opinion Surveys to help us gauge consumer sentiment on a specific topic or decision.
Express your interest in our Consumer Advisory Panel
We will always seek to enable your participation in a format and method that suits you. To express your interest in joining our Panel, please complete the form below. We will then send you an information pack with a bit more information and you can then confirm if you would like to join the Panel.
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